Last updated: 28 October 2026
ProGlass Screens respects your privacy. This policy explains what personal information we collect, how we use it and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles.
Information we collect
- Contact details you give us, such as your name, phone number, email address and suburb.
- Details about your enquiry or job, such as measurements, photos and preferences.
- Technical information about how you use our website, such as pages visited, device and browser type, collected through cookies and analytics tools.
How we use your information
- To respond to enquiries, prepare quotes and carry out installations, repairs and replacements.
- To manage bookings, invoices and warranty requests.
- To improve our website and services.
- To contact you about your job. We only send marketing messages if you have agreed to receive them, and you can opt out at any time.
Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us run the business, such as website hosting, analytics, communication and payment providers, and where required by law.
Cookies and analytics
Our website uses cookies and similar technologies. See our Cookie Policy for details.
Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No online system is completely secure, so please take care when sharing information online.
Access and corrections
You can ask to see the personal information we hold about you or ask us to correct it. Email us and we will respond within a reasonable time.
Contact us
For privacy questions or complaints, email proglassscreens@gmail.com or call 0406 037 406. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.